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Citation System


In an ongoing effort to increase professionalism in the marketplace for our Membership, streamline the ethics hearing process and protect the interests of the general public, NOR adopted the NAR Citation System for Code of Ethics violations.

NOR’s Professional Standards and Grievance Committees are charged with upholding the highest principles of the Association and ensuring that Members adhere to the REALTOR® Code of Ethics. Over the years, Members have sought ways to avoid time consuming ethics complaint filings and hearings.

How the Citation System Works

Business conduct violating some articles in the REALTOR® Code of Ethics could be subject to a citation or fine. After a review by the Association’s Grievance Committee, the Association's Citation Committee will decide whether the conduct in any ethics complaint received by the Association is subject to a citation/fine. If the Grievance Committee decides the conduct is a citable offense, the following will occur:

Articles and Behavior Which May Be Citable

Article 1

Article 3

Article 4

Article 6

Article 12

Article 14

Article 16

How To File

Questions? E-mail Megan Meyer Foos or call her at 419-535-3222.

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